Contact us
Something wrong with an order, a question about coins, or want to sell with us? Here is how to reach a person.
support@shopitt.app
Best for order issues, refunds and anything with attachments.
03000000000
Quickest for a question about a live order.
- Support hours
- Monday to Saturday, 10am – 7pm (PKT)
- Address
- Karachi, Pakistan
Before you write in
Check the FAQs first — coins, delivery, exchanges and selling are all covered there. Otherwise: track an order or cancel an item that hasn't shipped from My orders, request a replacement for something damaged from Exchanges, and check what you've earned under Coins.
For anything tied to your account, use customer support instead — those questions are tracked, and you can see our reply on the same page.
Want to sell? Apply here — you don't need to email us first.